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QA Analyst/Scrum Master

  • Location: Atlanta, GA
  • Start Date: 1/6/2025
  • Job ID: 25-00668
  • Posting Date: 1/6/2025
  • Job Type: Contract
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100% Remote

OVERVIEW:
We are seeking an experienced and proactive QA Analyst who will also serve as a Scrum Master to join our dynamic IT team and lead the system analysis and quality assurance of technical, often complex, prioritized organizational projects through the Agile development process. The ideal candidate will be responsible for ensuring the quality and reliability of our software products by designing, implementing and executing comprehensive testing strategies, including setting up and managing regression and automated testing processes. This role will collaborate closely with developers, business owners and other stakeholders to identify issues, drive resolutions and deliver high-quality products to our users. As a dual-role contributor, the candidate will also facilitate Agile Scrum ceremonies, ensuring smooth collaboration within the team and driving projects to successful completion.
Reporting to the PMO (Project Management Office) Director, the ideal candidate is a self-starter with excellent communication and organization skills, is detail oriented, and possesses the ability to work in a highly collaborative, small-sized team environment.

Quality Assurance (QA):
  • Testing Strategy Development: Design, implement, and maintain a comprehensive testing strategy, including manual, automated, performance, security, usability and regression testing, to ensure software quality across projects and releases.
  • Test Planning & Execution: Write detailed test plans, create test cases and schedules, and execute tests for various applications and systems, ensuring comprehensive coverage of functional and non-functional requirements.
  • Ensure test plans are completed before features and fixes proceed to production.
  • Support the business through facilitation of end-user testing, in partnership with the IT Project Managers and BA.
  • Defect Tracking & Resolution: Identify, document, and track software defects via Azure DevOps through their lifecycle, collaborating with development teams to ensure timely resolution and retesting of fixes.
  • Regression Testing: Establish and manage regression test suites to verify that new code changes do not adversely affect existing functionality, ensuring the stability of software updates and releases.
  • Automation Setup: Develop and maintain automated testing frameworks, focusing on enhancing efficiency and consistency in the testing process.
  • Collaboration: Work closely with developers, business analysts, and business owners to understand the business and their requirements, review specifications, and provide input on testing needs throughout the development lifecycle.
  • Quality Metrics & Reporting: Monitor testing progress and quality metrics, generating reports that provide insights into test coverage, defect rates, and overall software quality.
  • Contribute to maturity and governance of quality controls and procedures, including supporting the development of the organization's PMO.
  • Collaborate in the application and continuous improvement of project foundations for all projects from a QA/SM perspective.
  • Leverage previous experience to understand the current environment and to challenge/expose areas of opportunity.
  • Other duties as assigned, in support of the organization's quality assurance and controlled IT development practices.

Scrum Master Responsibilities:
  • Facilitation: Lead Scrum ceremonies (daily stand-ups, sprint planning, sprint reviews, and retrospectives) to ensure effective communication, collaboration, and accountability within the team.
  • Sprint Planning & Backlog Management: Collaborate with product owners and the Business Analyst to define and prioritize user stories, ensuring that the development team has a clear and achievable plan for each sprint.
  • Impediment Removal: Identify and resolve obstacles that may impede team progress, promoting an environment that allows the team to work efficiently and effectively.
  • Team Development: Foster a culture of continuous improvement by guiding the team in Agile best practices, helping them to become more self-organized and collaborative. Work with the peers and the PMO Director/team to mature the understanding and application of Agile scrum and quality assurance within the organization.
  • Performance Tracking: Monitor sprint progress, track team performance metrics, and provide feedback to ensure successful delivery of sprint goals and high-quality products.
  • Drive Continuous Improvement: Help the team reflect on and implement improvements in both processes and work quality during retrospectives.

IDEAL QUALIFICATIONS:
  • Bachelor's degree in Computer Science, Information Technology AND 3+ years of experience as a QA Analyst with hands-on experience in automated testing tools and regression testing OR
    7+ years of equivalent work experience as a QA Analyst with hands-on experience in automated testing tools and regression testing.
  • 2+ years of experience in a Scrum Master role, with proven knowledge of Agile methodologies and practices.
  • Certified ScrumMaster (CSM).
  • Relevant certifications (e.g., ISTQB Certified Tester) are a plus.
  • Must be able to prepare acceptance test plans, test cases, and QA processes and work directly with end-users to ensure that application functionality meets requirements.
  • Strong understanding of Agile development methodology, Microsoft DevOps experience preferred
  • Familiarity with cloud architecture (Microsoft Business Dynamics ERP/CRM experience a plus).
  • General experience with Customer Relationship Management (CRM) systems and practices preferred.
  • Interested in and able to flourish in a mission-based organization where culture and values are paramount in importance.
  • Is a self-starter; embodies a thirst for learning and a curious nature.
  • Possesses a constructive attitude and a desire to be part of a fast-paced, dynamic work environment, utilizing a high sense of urgency, patience, and flexibility
  • Be eager to join a team that embraces diversity, equity and inclusion as core values and fosters a culture of collaboration and innovation.

KNOWLEDGE & EXPERIENCE
  • Experience with test management tools (e.g., MS DevOps, TestRail) and defect tracking systems.
  • Strong understanding of software development life cycle (SDLC) and quality assurance processes and responsibilities.
  • Experience regularly grasping business concepts quickly; general understanding of recycling industry is a plus (but not required).
  • Experience introducing new concepts and processes within organizations, including business engagement and training.
  • Experience working closely with IT vendor development partners.
  • Strong working knowledge of Waterfall, Agile (Scrum, Kanban), and hybrid agile methodologies.
  • Knowledgeable in successful techniques to fill in gaps in the scrum and helping organizations adapt to agile methodology is preferred.
  • Experience with Power BI is a plus.
  • Experience with MS DevOps is preferred.
  • Experience working in a team-oriented, collaborative environment.
  • Strong proficiency with the Microsoft Office suite.
Posted by Aaron Goldblatt
Technical Resource Manager
(800) 821-4644 x

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