Application Manager
- Location: Austin, TX
- Start Date: 1/23/2025
- Job ID: 25-00707
- Posting Date: 1/23/2025
- Job Type: Right to Hire
Responsibilities include:
The installation, configuration and support of enterprise software applications in multiple environments.Full support of application backends and frontends.
Monitoring application performance.
Optimizing application performance.
Managing application security.
Planning and executing application patches, upgrades and migrations.
Incident management, triaging and root cause analysis.
Strong troubleshooting skills with the ability to analyze system and application logs.
Implementation of application change requests.
Identify, design, and implement automation using PowerShell scripting.
Develop, maintain and test disaster recovery plans.
Creation and maintenance of technical documentation for the applications and processes.
Application vendor support and management.
Cross team collaboration to facilitate the implementation and support of applications.
Deep understanding of Microsoft Windows Server and SQL Server Administration.
Good working knowledge of Microsoft Internet Information Services (IIS) and Apache Tomcat web servers.
Password management.
Requirements (Must haves)
- Willingness to work in a hybrid office environment: 3 days in office (Austin), two days remote if desired. Normal collaboration days are Tuesday, Wednesday, and Thursday. Expected work start times are between 6:00 and 8:00 AM each workday.
- This role requires multiple skillsets for effective systems management. SQL database administration is about 25% of the total job requirements. Server and software installation and administration are part of the daily activities.
- Microsoft SQL Server – 2012 up to SQL 2022, SSIS, SSRS, SSAS - 5+ years.
- Microsoft Windows Operating Systems 2014 and up – Client and Server – 5+ years.
- Microsoft Office software – 5+ years.
- Microsoft SQL Management Studio
- Microsoft T-SQL – 5+ years.
- Microsoft SQL Profiler and Extended Events, other monitoring/performance tools.
- Microsoft PowerShell – prefer at least 1-2+ years.
- VMWare or virtual server infrastructure - 2+ years.
- Server OS operations and patching.
- Microsoft Active Directory.
- Comfort with working in the MS Azure cloud.
- Azure DevOps.
- Ability to work in a complex production environment with multiple integrated systems.
- Cognizant of Security and Compliance in a SOX/SOCII Production environment.
- Occasional after-hours deployments.
- Local to the Austin area (or willing to relocate).
- Ability to thrive in a heavily regulated environment with strong change management.
- (SOX, SOCII compliance, etc.)
- Able to work solo and in a close team environment at the project and ad-hoc level.
- Good documentation skills and the willingness to provide it.
- Self-starter, well-disciplined is very important.
- Good troubleshooting skills in a complex environment with 1000+ servers and 300+ SQL instances.
- Good written and verbal communication skills.
- Ability to handle multi-tasking workloads and sources of work.
- Willingness to learn new systems and processes.
Preferred (Nice to have)
- Ticketing Systems – Service Now, etc.
- MS Visual Studio development/familiarity.
- Systems monitoring software – Dynatrace, Prometheus/Grafana, Idera, Quest, etc.
- Windows clustering/Always On configurations and maintenance – 2+ years preferred.
- Familiarity with a financial environment, loan accounting, loan origination, etc.
- Linux OS.
- Docker/Kubernetes Swarms/Containers.