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Business Analyst III

  • Location: Salisbury, NC
  • Start Date: 1/30/2025
  • Job ID: 25-00719
  • Posting Date: 1/30/2025
  • Job Type: Contract
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  • Bachelor's degree in Business Administration, Information Technology, or a related field preferred and a mandatory 5-7 years of Vendor Management experience with strong understanding of contractual language & terms

    Vendor Management:
    o Develop and maintain strong relationships with key IT vendors, including strategic suppliers, cloud providers, and software vendors.
    o Conduct regular business reviews with vendors to assess performance against contractual obligations, service level agreements (SLAs), and key performance indicators (KPIs).
    o Proactively identify and mitigate potential risks associated with vendor performance and service delivery.
    o Collaborate with internal stakeholders (e.g., IT Operations, Procurement, Legal) to ensure vendor contracts are aligned with business needs and comply with company policies.
    o Monitor industry trends and vendor innovations to identify potential opportunities for improvement and cost optimization.

    Vendor Performance Management:
    o Develop and implement key performance indicators (KPIs) to track and measure vendor performance.
    o Conduct regular performance reviews and provide feedback to vendors on their performance.
    o Work with vendors to develop and implement corrective action plans to address performance gaps.
    o Escalate critical vendor performance issues to management as needed.

    Vendor Risk Management:
    o Conduct due diligence on prospective vendors, including financial stability, security posture, and compliance with relevant regulations.
    o Identify and assess potential risks associated with vendor relationships, such as security breaches, service disruptions, and financial instability.
    o Develop and implement mitigation strategies to minimize vendor risk.

    Communication & Collaboration:
    o Effectively communicate with internal stakeholders and vendors, providing timely updates and resolving issues.
    o Build and maintain strong relationships with internal stakeholders, including IT operations, procurement, legal, and finance.
    o Collaborate with cross-functional teams to ensure successful vendor onboarding and integration.

    Skills:
    • Vendor Relationship Management
    • Contract Negotiation
    • Vendor Performance Management
    • Risk Management
    • Communication & Collaboration
    • Problem-Solving
    • Analytical Skills
    • Negotiation Skills
    • Project Management (Optional)
Posted by Aaron Goldblatt
Technical Resource Manager
(800) 821-4644 x

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