Manager, IT – Marketing Communications
- Location: Collingswood, NJ
- Start Date: 5/1/2025
- Job ID: 25-00869
- Posting Date: 5/7/2025
- Job Type: Direct Placement
SUMMARY
The Manager, Information Technology – Marketing Communications performs the role of business partner by understanding the business process, identifying opportunities in technology and creating resolutions to business challenges. Additionally, the role provides for on-going support of all mission critical applications and infrastructure supporting these systems. This person will drive day-to-day execution, along with helping to shape the strategic roadmap for the functional area and its critical dependencies.
MAJOR RESPONSIBILITIES
WORK ENVIRONMENT
The Manager, Information Technology – Marketing Communications performs the role of business partner by understanding the business process, identifying opportunities in technology and creating resolutions to business challenges. Additionally, the role provides for on-going support of all mission critical applications and infrastructure supporting these systems. This person will drive day-to-day execution, along with helping to shape the strategic roadmap for the functional area and its critical dependencies.
MAJOR RESPONSIBILITIES
- Manages and develops staff, projects, and IT resources related to our Customer Communications platform
- Implements multiple technology projects from conception to completion.
- Develops innovative ideas and business solutions while making recommendations for projects that support corporate goals.
- Ensures each system is operating at 100% of its scheduled availability.
- Budgets and plans for all future resource requirements.
- Manages outages to include communicating them on a timely basis to appropriate team members, senior level managers and stakeholders.
- Manages the complete functional to technical solutions life cycle.
- Plans, communicates and implements all aspects of the project.
- Provides consultative direction for the evaluation and deployment of technical solutions to business requirements.
- Defines and manages both the scope & change management aspects of projects. Ensures the documentation of changes that impact project plan and budget.
- Communicates project status to project stakeholders for approval.
- Identifies, analyzes, manages project related risks and responds appropriately to meet requirements.
- Initiates and disseminates information in a timely fashion at the appropriate level of detail for the target audience.
- Escalates issues and vulnerabilities to appropriate senior managers and stakeholders.
- Develops and manages a budget of approximately $1-4 million.
- Demonstrates leadership skills that include taking initiative, motivating, mentoring, relating to others, taking ownership, meeting deadlines. Exhibits positive attitude and superior ethics.
- Excellent communication and presentation skills.
- Ability to organize resources & prioritize assignments with advanced problem-solving skills.
- Capable of working independently, a self-starter who performs initiatives that provide solutions for business requirements.
- Develops and manages to project plans, forecasts & budgets. Presents data clearly, concisely and accurately.
- Analyzes and reports to senior management on project plan, budgets, and projections.
- Proven ability to lead with on-site as well as virtual teams.
- Applies best-practices and business processes to support organizational goals.
- Ability to interact effectively with vendors as well as with staff at all levels of the organization.
- 5+ years supporting Marketing Technology platforms.
- 5+ years supporting SaaS platforms and working directly with software providers.
- Experience with data platforms (preferably customer data).
- Experience with customer segmentation and analytics.
- Experience with Omnichannel communications.
- Experience with Customer Journey orchestration.
- Experience with Adobe Campaign, Hubspot, SF Marketing Cloud or similar product required.
- Experience with Adobe Experience Cloud preferred but not mandatory.
WORK ENVIRONMENT
- Hybrid Role: Remote work 2 days per week (After 90 Days Onboarding)
- Required Travel: 10%-20%
Posted by Andy Oliver
Technical Recruiting Director
(800) 821-4644 x 9223
Technical Recruiting Director
(800) 821-4644 x 9223
