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Field Service Site Specialist

  • Location: Rocky Hill, CT
  • Start Date: 5/14/2024
  • Job ID: 24-00264
  • Posting Date: 5/14/2024
  • Job Type: Contract
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Qualifications:
BS/BA, preferably chemical engineering, chemistry or related fields or equivalent
industry experience. 5 years business experience with significant experience in a
sales/service function required, preferably at a customer location. Must have a
strong work ethic and excellent customer relationship skills. Strong communication
skills both internally and externally. Must have strong problem resolution and
technical leadership skills. Strong PC capability. Strong knowledge of phosphate
coatings, and adhesive and sealants.
Responsibilities:
Manage the Site/Service functions supporting a Major Automotive OEM.
Responsible for working with automotive pretreatment system, sealer and
underbody applications, and additional process areas. Includes: performing daily
tests and quality audits to ensure processes are within specifications. Recording
results and providing reports to customer management and staff. Must
communicate effectively with plant personnel at all levels. Develop effective
account management and service & sales support strategies and activities to
cultivate new business opportunities and to provide an outstanding customer
service and support commitment. Develop, manage, and apply organizational
resources to provide excellent customer and technical support. Ensure the rapid
resolution of problems and provide technical and product management support
across multiple technology platforms. Maintain high standards and professional
image of the company. Place orders, track shipments, monitor
Comments/Special Instructions
The position is located at Ford OAHP in Avon Lake, OH
Posted by Michelle Rodriguez
Technical Resource Manager- West Coast
(800) 821-4644 x 7685

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